PM chiming in here, but only for SaaS B2B. I work for a growing SaaS provider that caters to F500 companies. No PM I know of wants things to slow down, that's c

PM chiming in here, but only for SaaS B2B. I work for a growing SaaS provider that caters to F500 companies. No PM I know of wants things to slow down, that's crazy. What I've seen though is that as a company gains customers, keeping them happy starts to raise in priority. Large customers customers in particular are extremely change averse. Some things I've seen: - adding any bit of 3rd party software can be a nightmare, it might cause the entire contract to come under review again (like having a new analytics provider) - some customers require 90 days notice of any material change in functionality, like moving a button to a new screen - changes need to be communicated to marketing, CSM, and then to the admins of the customers - and on and on So I think that having many large customers, slowing things down just sort of happens. You can blame PMs or whatever, but it is just a thing that happens, at least with SaaS B2B companies.