I think a more analogous sequence would be: * The store offered to keep a DVD in safe-custody while you moved addresses. * You accepted the deal and shipped t

I think a more analogous sequence would be: * The store offered to keep a DVD in safe-custody while you moved addresses. * You accepted the deal and shipped them the DVD. * You arrive at the new address, and the store refuses to deliver the DVD. Hence the rankle. [edit] bulleting