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My compassion dies when their humility does. You cannot affect attitude towards disclosures by accepting the existing attitude. Compassion is bidirectional. A "
by kodablah 8y ago
My compassion dies when their humility does. You cannot affect attitude towards disclosures by accepting the existing attitude. Compassion is bidirectional. A "we will investigate and get back shortly", or a "our internal team has investigated and here is their answer: '...'" is much more appropriate. Several companies' social media responders are courteous. Excusing corporate condescension mouthpieces just encourages the practice.
- coleifer 8y agoSo an eye for an eye, huh? The thing is, publicly shaming someone is a very lazy way to effect change. Sure it might work for corporations, but if there's resistance it may be necessary to try reaching out to the decision makers via a different communication channel. I don't think it's appropriate to ratchet up the shaming and outrage.
- TimothyBJacobs 8y agoThis is addressed in the article. There were numerous instances of internal security teams trying to effect change, but were completely ignored by the powers that be.
- pavel_lishin 8y ago> The thing is, publicly shaming someone is a very lazy way to effect change. Effective, too! Sounds like a win for me, a human being who isn't paid to ensure that other companies keep their systems secure.