3 ms·
Ad revenue is easy to measure. Long term erosion of the trust of your users isn’t. Metric-driven decision making is not a silver bullet.
by cle 8y ago
Ad revenue is easy to measure. Long term erosion of the trust of your users isn’t.
Metric-driven decision making is not a silver bullet.
- ryanwaggoner 8y agoI really doubt that it’s difficult to measure proxies for user trust. Return rates, conversion rates, search funnels, customer feedback ratings, basket size, prime churn rate, etc.
- etatoby 8y ago"When a measure becomes a target, it ceases to be a good measure." —Goodhart's law