Social media is used by companies to improve their public perception but we cannot ‘shame’ them by its bad practices. No way. And if the Community managers thro

Social media is used by companies to improve their public perception but we cannot ‘shame’ them by its bad practices. No way. And if the Community managers throw lies we have to also shut up? Respect always, but the ‘shaming’ are not CManagers fault because security decisions are not taken by them but other people so they shouldn’t feel bad by the public response.