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The problem with Reddit ads isn't their tech, it's their people. The ad approval process is a farce - and human-managed. Oh, and those humans are assholes. You

The problem with Reddit ads isn't their tech, it's their people. The ad approval process is a farce - and human-managed. Oh, and those humans are assholes. You have to go through many denials - for no reason - submit a ticket to get another approver and approved - for no reason stated. It was the most upsetting process I've ever dealt with.

yourbandsucks 8y ago
This is the QA process that yields us precocious-looking stock photo 'MIT grads' trying to sell me a wine subscription on every other pageload?
- zeveb 8y ago
  reddit has ads? I hadn't noticed … More-pertinently, I wonder how many of the developers of reddit's new ad system themselves have ad blockers installed. Do any of them actually see the results of their work?
  - jedberg 8y ago
    FWIW, when I worked at reddit, I never ran an ad blocker. In fact, I didn't run one for about five years after, until my CPU started spiking on just about every web page I visited. But even then, I whitelisted reddit. So my guess is yes, they see the output of their work.
  - rbobby 8y ago
    Reddit ads were what finally pushed me into install ublock origin about a year ago (redditor since 2007). They had a misbehaving ad (downloaded a ton of "stuff" over and over and over). I reported it on one of the their support subreddits and was told "don't recognize the add urls. scan your system for a virus". It was a pretty good error report too (screen shots, console log, etc). Installed ublock origin that day and haven't looked back.
cco 8y ago
What were you trying to advertise out of curiosity?
pjc50 8y ago
It seems odd that there's a stringent ad approval process when the site proudly lets Redditors post any garbage they want. I'd have expected anything SFW and not obviously fraudulent to be allowed.
- MoronInAHurry 8y ago
  It's obviously not very stringent. A lot of the ads they run lately are outright scams, including even advertising Scientology: https://i.redd.it/6cd1ricqc8j11.jpg https://i.redd.it/6cd1ricqc8j11.jpg
- setr 8y ago
  It sounds bureaucratic, not stringent. Lots of forms to fill out, and a lot of order, and probably not even many requirements to meet (but a lot of different ways saying you did meet them) but lost its purpose a long ways back.
kadendogthing 8y ago
This is a pretty emotionally driven comment and would do well to provide some sort of concrete story behind why the ad approval process is a farce and why this particular group of individuals happens to be full of assholes?
- supernovae 8y ago
  I advertised for a travel site in the travel reddits. I never got a single ad approved "out the door" - only after I opened a ticket and asked why they were not approved did someone actually respond and approve it. The denial was within a few minutes of submission and the approval only after I opened a ticket in which case the response was "We're sorry, we've approved the ads" - but no one ever answered the question of editorial review. It may appear "emotionally driven" because my experience with reddit ads has been terrible. I struggled through it, i followed the example ads, i created very topical ads and when i finally got all approved and done, they just didn't perform well either. I talked with peers in the industry and they all avoid reddit ads for the most part because of similar experiences. I haven't spent any money with ya'll since that bad taste experience. for me, it would just be easier to site target reddit through google and do adwords for desktop/web traffic. The editorial review literally feels like some redditor judging your ad on personal opinion vs an editorial review for passing some kind of targetable creative process. That's a terrible way to treat paying customers and i don't that experience on any other market i advertise on.

yourbandsucks 8y ago

This is the QA process that yields us precocious-looking stock photo 'MIT grads' trying to sell me a wine subscription on every other pageload?

zeveb 8y ago
reddit has ads? I hadn't noticed … More-pertinently, I wonder how many of the developers of reddit's new ad system themselves have ad blockers installed. Do any of them actually see the results of their work?
- jedberg 8y ago
  FWIW, when I worked at reddit, I never ran an ad blocker. In fact, I didn't run one for about five years after, until my CPU started spiking on just about every web page I visited. But even then, I whitelisted reddit. So my guess is yes, they see the output of their work.
- rbobby 8y ago
  Reddit ads were what finally pushed me into install ublock origin about a year ago (redditor since 2007). They had a misbehaving ad (downloaded a ton of "stuff" over and over and over). I reported it on one of the their support subreddits and was told "don't recognize the add urls. scan your system for a virus". It was a pretty good error report too (screen shots, console log, etc). Installed ublock origin that day and haven't looked back.

cco 8y ago

What were you trying to advertise out of curiosity?

pjc50 8y ago

It seems odd that there's a stringent ad approval process when the site proudly lets Redditors post any garbage they want. I'd have expected anything SFW and not obviously fraudulent to be allowed.

MoronInAHurry 8y ago
It's obviously not very stringent. A lot of the ads they run lately are outright scams, including even advertising Scientology: https://i.redd.it/6cd1ricqc8j11.jpg https://i.redd.it/6cd1ricqc8j11.jpg
setr 8y ago
It sounds bureaucratic, not stringent. Lots of forms to fill out, and a lot of order, and probably not even many requirements to meet (but a lot of different ways saying you did meet them) but lost its purpose a long ways back.

kadendogthing 8y ago

This is a pretty emotionally driven comment and would do well to provide some sort of concrete story behind why the ad approval process is a farce and why this particular group of individuals happens to be full of assholes?

supernovae 8y ago
I advertised for a travel site in the travel reddits. I never got a single ad approved "out the door" - only after I opened a ticket and asked why they were not approved did someone actually respond and approve it. The denial was within a few minutes of submission and the approval only after I opened a ticket in which case the response was "We're sorry, we've approved the ads" - but no one ever answered the question of editorial review. It may appear "emotionally driven" because my experience with reddit ads has been terrible. I struggled through it, i followed the example ads, i created very topical ads and when i finally got all approved and done, they just didn't perform well either. I talked with peers in the industry and they all avoid reddit ads for the most part because of similar experiences. I haven't spent any money with ya'll since that bad taste experience. for me, it would just be easier to site target reddit through google and do adwords for desktop/web traffic. The editorial review literally feels like some redditor judging your ad on personal opinion vs an editorial review for passing some kind of targetable creative process. That's a terrible way to treat paying customers and i don't that experience on any other market i advertise on.