6 ms·
How about, "Jeff, I used to love Amazon, but since you started fronting a bunch of knockoff products I can no longer confidently choose the lowest priced option
by bribroder 8y ago
How about, "Jeff, I used to love Amazon, but since you started fronting a bunch of knockoff products I can no longer confidently choose the lowest priced options--I wish your selection was less vast and more select, and I'd even be willing to pay slightly higher prices to ensure that the quality remained consistent even amongst the lowest priced products."
That actually describes the strategy of some other brands like REI which have higher prices but consistently higher quality products
- arbie 8y agoThis is why you only buy items that are both "shipped from" and "sold by" Amazon. They are very good about accepting returns.
- homero 8y agoComingled means those can be counterfeit
- digitaLandscape 8y agoAmazon has been shipping counterfeit products when you buy "directly" from them for more than five years, now. They don't care at all. The market is failing to punish them. We need a government to step in and fuck them up.
- caseysoftware 8y ago"Accepting returns" means that I have to deal with a counterfeit product. Requesting the return, shipping it off, and ordering a new one (aka real one) are a series of pains that I'd rather skip. Product QA, tracking inventory provenance, and punishing bad actors would be a major improvement.
- exco 8y agoAn additional problem with that is that Amazon will not guarantee that the replacement will be a genuine product.
- flippyhead 8y agoTotally agree. I buy a lot from Amazon. But not when, for example, my survival might depend on it. Then I buy from REI.
- cobookman 8y agoRei also has better support. I often buy stuff from bed bath and beyond over Amazon due to it's return policy and no knock offs