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I find myself using Amazon so rarely now that it probably makes sense to drop Prime. It used to be the first and only place to look for something - I knew they

I find myself using Amazon so rarely now that it probably makes sense to drop Prime. It used to be the first and only place to look for something - I knew they would have it and it would be cheaper than anywhere else. Then it used to be that it might not always be cheapest, but it would be close, and at least it would be easy to find and delivered quickly. Now it seems like there is so much crap to sort through, half the time what I'm looking for isn't there, and if it is, it's probably overpriced or a counterfeit. Maybe I'm just an outlier.

hanklazard 8y ago
I’ve had a similar experience. The most frustrating part has been the fraud in the ratings system, and I’ve been shocked that Amazon hasn’t done more to stop fake reviews. The always-5-star-reviews that were given a product for free are nearly as bad as the purely fake ones.
- joejerryronnie 8y ago
  I don't even bother to read 5 star reviews anymore (on any site, not just Amazon). I skip straight to the 1 & 2 star reviews to see if they mention anything of real consequence or are just people complaining about a bad customer service experience. If there are no immediate red flags, I'll look at the 3 & 4 star reviews for a more balanced assessment of the product.
  - astura 8y ago
    1-2 star reviews can also be fake (paid for by competition)
PaulKeeble 8y ago
Of late the delivery hasn't been on time either due to staff strikes. I look on Amazon a lot but I do find myself buying elsewhere for price and availability in specialist stores more and more. The biggest mistake Amazon is making is making it necessary to look elsewhere, after training me it was basically the best place to look first now it is training me to not bother.
arkades 8y ago
And their Two Day Delivery Gaurantee is increasingly neither two days nor a guarantee.
- Fjolsvith 8y ago
  To Amazon's credit, they do try to make up for a missed delivery target. [1] 1. http://time.com/money/3955429/amazon-prime-late-deliveries/ http://time.com/money/3955429/amazon-prime-late-deliveries/
  - swhitt 8y ago
    Unfortunately they no longer offer a free month of Prime for a late delivery - I believe too many people were taking advantage of that perk. The last few times I've bothered to complain I've been offered a $5 credit instead.
  - deleted 8y ago
    [deleted]
- flurdy 8y ago
  Im in the UK where Prime free delivery option is next day. And they 3/4 of the time to deliver the next day. the 1/4 rolls over to a 2 days delivery. I live too far outside London to use Prime Same Day and Prime Now options. (I.e same day and 2 hours delivery). I would be interested in how often they meet those much tighter delivery times?
sowbug 8y ago
What is the relevance of this comment? The article isn't about Amazon's retail operations; it's about everything in Amazon's operations except that.

hanklazard 8y ago

I’ve had a similar experience. The most frustrating part has been the fraud in the ratings system, and I’ve been shocked that Amazon hasn’t done more to stop fake reviews. The always-5-star-reviews that were given a product for free are nearly as bad as the purely fake ones.

joejerryronnie 8y ago
I don't even bother to read 5 star reviews anymore (on any site, not just Amazon). I skip straight to the 1 & 2 star reviews to see if they mention anything of real consequence or are just people complaining about a bad customer service experience. If there are no immediate red flags, I'll look at the 3 & 4 star reviews for a more balanced assessment of the product.
- astura 8y ago
  1-2 star reviews can also be fake (paid for by competition)

PaulKeeble 8y ago

Of late the delivery hasn't been on time either due to staff strikes. I look on Amazon a lot but I do find myself buying elsewhere for price and availability in specialist stores more and more. The biggest mistake Amazon is making is making it necessary to look elsewhere, after training me it was basically the best place to look first now it is training me to not bother.

arkades 8y ago

And their Two Day Delivery Gaurantee is increasingly neither two days nor a guarantee.

Fjolsvith 8y ago
To Amazon's credit, they do try to make up for a missed delivery target. [1] 1. http://time.com/money/3955429/amazon-prime-late-deliveries/ http://time.com/money/3955429/amazon-prime-late-deliveries/
- swhitt 8y ago
  Unfortunately they no longer offer a free month of Prime for a late delivery - I believe too many people were taking advantage of that perk. The last few times I've bothered to complain I've been offered a $5 credit instead.
- deleted 8y ago
  [deleted]
flurdy 8y ago
Im in the UK where Prime free delivery option is next day. And they 3/4 of the time to deliver the next day. the 1/4 rolls over to a 2 days delivery. I live too far outside London to use Prime Same Day and Prime Now options. (I.e same day and 2 hours delivery). I would be interested in how often they meet those much tighter delivery times?

sowbug 8y ago

What is the relevance of this comment? The article isn't about Amazon's retail operations; it's about everything in Amazon's operations except that.