The perception of radar outside the company is definitely something they are aware of. Like everything else associated with the system, they aren't very transpa

The perception of radar outside the company is definitely something they are aware of. Like everything else associated with the system, they aren't very transparent about what they are planning to do to fix it long-term ;-) However, internally they use that bug tracker for everything. If it isn't in there as a bug, it likely isn't on the "radar" to be fixed. BTW, it is unfortunate they don't make public views of bugs available (a la openradar) but if you have an issue impacting you marked as a duplicate, it is not closed. You can both amend your issue with new information and you can request updates on the status of the primary bug.