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> What's the common practice here for status pages? Shouldn't they be using external health checks to auto-update the page? For Ops? Absolutely. Externally?
by da_chicken 8y ago
> What's the common practice here for status pages? Shouldn't they be using external health checks to auto-update the page?
For Ops? Absolutely. Externally? No, not really. You don't necessarily want every conceivable blip or issue to be public knowledge, and you also want someone to provide some humanity to your status communications. There's a difference between "service is impacted" and "service is impacted significantly enough that all users/customers should know about it."
- tspike 8y agoMakes sense, but if they're advertising 99.92% uptime, what does that mean if you can't trust that the status page is updated for real outages?