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Been there, done that. And then Microsoft answers my complaints (after my mails never showed up at my brother in laws outlook.com mailbox): We have reviewed yo
by teekert 8y ago
Been there, done that. And then Microsoft answers my complaints (after my mails never showed up at my brother in laws outlook.com mailbox):
We have reviewed your IP(...) and determined that messages are being filtered based on the recommendations of the SmartScreen® Filter.
Email filtering is based on many factors, but primarily it's due to mail content and recipient interaction with that mail. Because of the proprietary nature of SmartScreen® and because SmartScreen® Filter technology is always adapting and learning more about what is and isn't unwanted mail, it is not possible for us to offer specific advice about improving your mail content. However, in general SmartScreen® Filter evaluates specific words or characteristics from each e-mail message and weights them, based on their likelihood to indicate that a message is unwanted or legitimate mail.
Unfortunately, after reviewing the information you provided and in compliance with our mail policies, we are unable to offer immediate mitigation for your deliverability issue. However, we have some specific recommendations for you to consider that can help you to improve deliverability over time.
It's a struggle running your own mailserver.
- megous 8y agoYes, it's annoying because mailbox owners have zero control too. If your brother in law complained to outlook that some emails are missing from his inbox/spam because outlook decided to reject them outright, he would get the same respnse. "We have smarter systems(r) than your judgement, sorry." (Remeber, you can't click "not spam", if the e-mail was not delivered at all) The problem is the burden of not upsetting a mail filter got somehow shifted to the sender in case of big services filtering mail, which is ridiculous. Customers should talk to their providers if they're not receiving mail, because providers don't deliver it. But the correcting feedback loop is not there or/alternatively is much longer with more steps than in case of sender getting a bounce.
- u801e 8y agoYet, on my hotmail account, I'll receive messages that have a From header similar to the following: From: VlAGRA_&_CIALIS <sale_support0oag@xxxxxxxxxxxx>