No, actually, there's a really good complaint here -- if you're hiding "www", then the two Citibank URLs look the same when they are actually not in Chrome, and

No, actually, there's a really good complaint here -- if you're hiding "www", then the two Citibank URLs look the same when they are actually not in Chrome, and the user will be confused when typing in the URL that they've visited many times before and not actually being able to visit it because now Chrome obfuscates the "www" part.