4 ms·

I remember when I first ran across PagerDuty I thought to myself, "wait, I think at my last job we just had a couple of perl scripts do that..."

tintor 8y ago
When Dropbox was announced for the first time there was a similar comment. :)
rosser 8y ago
And what happens when the box those Perl scripts live on goes down, or loses connectivity?
- stonogo 8y ago
  The same thing that happens when PagerDuty's AWS availability zone goes down or loses connectivity. Exactly like it did in June. PagerDuty is not magical.
  - rosser 8y ago
    I don't believe I said, or implied, it was. I also don't think it's particularly apples-to-apples to compare a box with a couple NIH Perl scripts and a service with $100mm+ in annual revenues for whom that's their sole job. I promise you, they aren't just in a single AZ.
    - stonogo 8y ago
      No, what you did was infer "a couple perl scripts" meant "a box", as though it's not possible to geodistribute perl scripts. The entire point of the post you replied to was expressing amazement that this task could even warrant someone's entire job, because in many, many IT departments around the world, monitoring is both taken seriously and not nearly as expensive as PagerDuty. It's a valid opinion, and your faux-Socratic response came off as needlessly condescending, that's all. And if you read June's outage report, they are in multiple AZs... and it didn't help.
nodesocket 8y ago
You had a couple of perl scripts that integrate with 3rd parties (Slack, Pingdom, etc), manages complex on-call schedules, make phone calls, send SMSes, handles retries, and is fault tolerant across providers? That's some amazing perl skills. :-)
- debaserab2 8y ago
  No, it didn't do all those things. All it did was hook into nagios and alert the IT pager. That's all we ever needed it to do.

4 ms·

I remember when I first ran across PagerDuty I thought to myself, "wait, I think at my last job we just had a couple of perl scripts do that..."

by debaserab2 8y ago

tintor 8y ago
When Dropbox was announced for the first time there was a similar comment. :)
rosser 8y ago
And what happens when the box those Perl scripts live on goes down, or loses connectivity?
- stonogo 8y ago
  The same thing that happens when PagerDuty's AWS availability zone goes down or loses connectivity. Exactly like it did in June. PagerDuty is not magical.
  - rosser 8y ago
    I don't believe I said, or implied, it was. I also don't think it's particularly apples-to-apples to compare a box with a couple NIH Perl scripts and a service with $100mm+ in annual revenues for whom that's their sole job. I promise you, they aren't just in a single AZ.
    - stonogo 8y ago
      No, what you did was infer "a couple perl scripts" meant "a box", as though it's not possible to geodistribute perl scripts. The entire point of the post you replied to was expressing amazement that this task could even warrant someone's entire job, because in many, many IT departments around the world, monitoring is both taken seriously and not nearly as expensive as PagerDuty. It's a valid opinion, and your faux-Socratic response came off as needlessly condescending, that's all. And if you read June's outage report, they are in multiple AZs... and it didn't help.
nodesocket 8y ago
You had a couple of perl scripts that integrate with 3rd parties (Slack, Pingdom, etc), manages complex on-call schedules, make phone calls, send SMSes, handles retries, and is fault tolerant across providers? That's some amazing perl skills. :-)
- debaserab2 8y ago
  No, it didn't do all those things. All it did was hook into nagios and alert the IT pager. That's all we ever needed it to do.