Yeah, it’s basically a handler for nagios/sensu/etc which will open/close issues in its DB and assign them to whomever is on-call for that day. It can then pho

Yeah, it’s basically a handler for nagios/sensu/etc which will open/close issues in its DB and assign them to whomever is on-call for that day. It can then phone/text them when it gets an alert, and escalate to the next person in the list of it doesn’t get an answer. It’s not super-hard to replace with some twilio scripts/etc but it’s cheap and usually works as expected. It’s nice to pay them to run alerting scripts, so they don’t run on the same infrastructure as production code.