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I disagree. These businesses are run by an AI, but one with many faces, which makes the consequences of their decisions very similar if not identical to that of

I disagree. These businesses are run by an AI, but one with many faces, which makes the consequences of their decisions very similar if not identical to that of a "faceless AI". It's not run by an electronic AI by any means, but it is as if each and every employee is an instance of the "Chinese room" [0]. Each individual in the system is focused on a set of local objectives, may or may not have their own individual biases, and have varying capacities when it comes to predicting the future and reflecting on the past. The leadership have de jure full granular control, but not de facto full granular control and can only really make big changes or none at all. The net result of these interactions are what the users see on the outside. [0] https://en.wikipedia.org/wiki/Chinese_room https://en.wikipedia.org/wiki/Chinese_room

deleted 8y ago
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GW150914 8y ago
You do know what the “A” in AI stands for? I’m not disagreeing with your central point, although I think given how well the incentives of the leadership are with most outcomes debates about their degree of control are not really important. At the end of the day though, if you’re calling people or a system made up people an AI, you’re bending the term past the breaking point in a way I feel obscures and distracts from your actual point.
- tareqak 8y ago
  That's a fair point. What would be the correct term? A user of a website or a customer of sufficiently-large business not dealing with only one single human being, but a multitude of them behind a few human and computer agents. The user or customer could judge the system or organization's decision-making ability based on the difference between the expected and actual outcome with respect to the "humanness" the outcome.
  - GW150914 8y ago
    Group Intelligence? Honestly I’m not sure, I just know that it isn’t artificial in the sense of AI, sorry.

deleted 8y ago

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GW150914 8y ago

You do know what the “A” in AI stands for? I’m not disagreeing with your central point, although I think given how well the incentives of the leadership are with most outcomes debates about their degree of control are not really important. At the end of the day though, if you’re calling people or a system made up people an AI, you’re bending the term past the breaking point in a way I feel obscures and distracts from your actual point.

tareqak 8y ago
That's a fair point. What would be the correct term? A user of a website or a customer of sufficiently-large business not dealing with only one single human being, but a multitude of them behind a few human and computer agents. The user or customer could judge the system or organization's decision-making ability based on the difference between the expected and actual outcome with respect to the "humanness" the outcome.
- GW150914 8y ago
  Group Intelligence? Honestly I’m not sure, I just know that it isn’t artificial in the sense of AI, sorry.