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> Amazing how a relatively niche product like this can have such a huge valuation. Shows how big the market is. Is PagerDuty exactly "niche"? The core product
by chimeracoder 8y ago
> Amazing how a relatively niche product like this can have such a huge valuation. Shows how big the market is.
Is PagerDuty exactly "niche"? The core product - providing a third-party system that handles the mechanics of paging people during a production issue - is something that virtually all software companies could use, in theory.
It's hard to think of a SaaS company that's less niche than Pagerduty (again, focusing on the market size of the core product, not the actual market penetration or the current state of the product).
- samstave 8y agoThe service may seem niche, but the NEED for the service is universal. I love pagerduty. (the company, being point, on-call... a bit less)
- vonmoltke 8y ago> The core product - providing a third-party system that handles the mechanics of paging people during a production issue - is something that virtually all software companies could use, in theory. I think "virtually" is a bit strong. There are still a lot of software companies that build software that doesn't rely on company-controlled production systems. Also, in practice companies that have large-scale production systems tend to have dedicated 24-hour human monitoring. Thus, I do think PD is hitting a niche within a niche: small-medium sized companies that rely on always-up servers.