3 ms·

plz stop.. PD should be a cash cow, stop 'innovating' and 'growing', just deliver what it says on the tin. Over the past few years I've been using PD it is beco

plz stop.. PD should be a cash cow, stop 'innovating' and 'growing', just deliver what it says on the tin. Over the past few years I've been using PD it is becoming worse and worse, it seems to me because they have to keep their developers busy. They could of course just make the core product better, but thats not cool enough i guess.

cphoover 8y ago
This is the main problem with the SAAS model. Trying to increase value is antithetical to the Unix Philosophy.
- draw_down 8y ago
  Who said anything about Unix? Or capital-P Philosophy?
  - chx 8y ago
    I believe GP meant PagerDuty does one thing and it does extremely well which is similar of how Unix is (or was or perhaps should be but I digress).
  - cphoover 8y ago
    Obviously a typo. Thanks for being an ass though. I was responding to the parent comment. The value of tools are diminished as they try and do too many things for too many people. Single purpose applications, that are compose-able and interchangeable are better, then big software suites that try to provide for everything under the sun. The issue with SASS over open source, is cloud companies are constantly trying to attract new investors, and justify new funding but building out new feature sets. It is antithetical to the premise of singular purpose, simple applications.
- askafriend 8y ago
  Frankly, I don't care about what the Unix philosophy has to say and I don't see why it's relevant here.
yashap 8y ago
I mean, we have no idea what they’re planning to do with the money, it could be used for acquisitions to branch out from being a “1 product” company. Or it could be pumped into sales and marketing. There’s no guarantee that it’ll be used for new features. Also, I’m a pretty light user of PagerDuty, but what has been getting worse and worse over time? From my usage it’s been reliable software, that lets me set and modify on-call schedules, and notifies the right people when things go wrong. I’ve been at a company that’s been using it for the past 6 years, and the core functionality has been strong/reliable the whole time, as far as I can tell - though again, I’m personally a light user, just on-call a few weeks a year and doing minimal administration. What are the big regressions they’ve had?
- hunterjrj 8y ago
  My prediction: they'll release yet-another-ITSM tool like ServiceNow, etc.
TheSpiceIsLife 8y ago
I havd this pet theory that keeping the developers busy will be the downfall of the human race.
- joejerryronnie 8y ago
  "We had some extra cycles so we added a few more neural nodes and a laser . . ."
bradgessler 8y ago
I built https://www.pagerline.com/ https://www.pagerline.com/ to be the “core product” that Pager Duty use to be. It doesn’t have an app; you just create a team, invite people, they add their phone number, and when an alert triggered it txts a link to the alert and rings your phone. That’s it. No app. No ticketing systems. No VC pressure to bloat the thing. Would love feedback from folks on here about it or what they’d like to get out of a “core pager duty” product.

cphoover 8y ago

This is the main problem with the SAAS model. Trying to increase value is antithetical to the Unix Philosophy.

draw_down 8y ago
Who said anything about Unix? Or capital-P Philosophy?
- chx 8y ago
  I believe GP meant PagerDuty does one thing and it does extremely well which is similar of how Unix is (or was or perhaps should be but I digress).
- cphoover 8y ago
  Obviously a typo. Thanks for being an ass though. I was responding to the parent comment. The value of tools are diminished as they try and do too many things for too many people. Single purpose applications, that are compose-able and interchangeable are better, then big software suites that try to provide for everything under the sun. The issue with SASS over open source, is cloud companies are constantly trying to attract new investors, and justify new funding but building out new feature sets. It is antithetical to the premise of singular purpose, simple applications.
askafriend 8y ago
Frankly, I don't care about what the Unix philosophy has to say and I don't see why it's relevant here.

yashap 8y ago

I mean, we have no idea what they’re planning to do with the money, it could be used for acquisitions to branch out from being a “1 product” company. Or it could be pumped into sales and marketing. There’s no guarantee that it’ll be used for new features. Also, I’m a pretty light user of PagerDuty, but what has been getting worse and worse over time? From my usage it’s been reliable software, that lets me set and modify on-call schedules, and notifies the right people when things go wrong. I’ve been at a company that’s been using it for the past 6 years, and the core functionality has been strong/reliable the whole time, as far as I can tell - though again, I’m personally a light user, just on-call a few weeks a year and doing minimal administration. What are the big regressions they’ve had?

hunterjrj 8y ago
My prediction: they'll release yet-another-ITSM tool like ServiceNow, etc.

TheSpiceIsLife 8y ago

I havd this pet theory that keeping the developers busy will be the downfall of the human race.

joejerryronnie 8y ago
"We had some extra cycles so we added a few more neural nodes and a laser . . ."

bradgessler 8y ago

I built https://www.pagerline.com/ https://www.pagerline.com/ to be the “core product” that Pager Duty use to be. It doesn’t have an app; you just create a team, invite people, they add their phone number, and when an alert triggered it txts a link to the alert and rings your phone. That’s it. No app. No ticketing systems. No VC pressure to bloat the thing. Would love feedback from folks on here about it or what they’d like to get out of a “core pager duty” product.