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Recently I worked at a company that used the destination dispatch concept. It was terrible and during peak times huge groups of people would be waiting for thei
by wil421 8y ago
Recently I worked at a company that used the destination dispatch concept. It was terrible and during peak times huge groups of people would be waiting for their elevator. Not to mention you would easily miss your elevator in certain situations. Elevators would also become overpacked if only one person in a group selected a floor but this is more user error than anything.
I much prefer the approach where certain elevators go to certain floors. My building was only 20 stories but I’d imagine it would be even more of a headache in NYC.
Cross building destination dispatch would be terrible IMHO.
- RandallBrown 8y agoI stayed in a hotel using destination dispatch and it was pretty comical to watch. They actually had someone standing outside of the elevator part of the day explaining to guests how it worked. A lot of people also seemed to think you could only make one floor request at a time. A large group of people was waiting at the elevator and after the elevator came for one of their floors, only one person came up to enter their floor. The look of surprise on their face when I walked over and pressed my floor and almost immediately got an elevator was pretty great. I think the real problem with destination dispatch is that people just don't know how to use it yet.