I like the software but for some reason my SFP port intermittently went out for exactly 2 minutes. I tested it with a couple of different SFP modules to be sure

I like the software but for some reason my SFP port intermittently went out for exactly 2 minutes. I tested it with a couple of different SFP modules to be sure that wasn't the problem and contacted Ubiquiti support, assuming I could get an RMA. For whatever braindead reason, they told me that they wouldn't give me an RMA because they don't "support" 3rd party SFP modules. They wouldn't loan me one to fix the problem, they wouldn't agree to reimburse me if it didn't fix the problem, nothing. Buy their module or deal with broken equipment. I bought one of their SFP modules and to nobody's surprise the problem persisted. At the same time I bought a Mikrotik hAP and again to nobody's surprise, all the SFP modules that "failed" worked with zero problems. At that point Ubiquiti finally granted me an RMA but at that point I went and got a refund instead. After that support experience, I'll never buy Ubiquiti or recommend it again. I'd much rather recommend PC-Engines: https://www.pcengines.ch/ https://www.pcengines.ch/. They're x86 based so you can run whatever on them, cheap and have really good performance.