We are actively working very hard on this! Unfortunately it’s the typical tech story — the system that worked well over 10 years ago isn’t working as well today

We are actively working very hard on this! Unfortunately it’s the typical tech story — the system that worked well over 10 years ago isn’t working as well today and it’s a big project to replace it. We have a whole team of very experienced engineers who are working to improve it for all our devices.