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I used to think like this too - e.g. I was happy when our national rail started announcing the cause of delays. But then a friend of mine was complaining that t
by Vinnl 8y ago
I used to think like this too - e.g. I was happy when our national rail started announcing the cause of delays. But then a friend of mine was complaining that they did this, because he didn't want to be troubled with their internal problems - "just tell me what to do".
When your customer's demands are so directly opposed, you're somewhat caught between a rock and a hard place.
- madmulita 8y agoYou can easily reflect both positions in your status page. Those who don't need to be bothered with the details can refrain from reading them.
- LeftTurnSignal 8y agoI really don't understand why everything has to be black or white with any of this stuff. All this would take to keep both sides happy is a little link with "more info" below it. Why things like this are so difficult, I will never understand.
- Vinnl 8y agoHmm yeah, I guess in this case that is true. Probably a matter of not having been in this situation often and thus not designed the status page that extensively.