I'm not asking for every detail. It's horrible to wait 20 hours and counting for unknown reasons and to not have something to work towards. I only ask for more

I'm not asking for every detail. It's horrible to wait 20 hours and counting for unknown reasons and to not have something to work towards. I only ask for more transparency is all. It's akin to waiting for surgery and the doctor saying "we're working on it". I don't want/need the details for the surgery, but tell me everything is ok, what comes next and give me some estimates to set expectations.