3 ms·
Exactly, this happens even in just a normal production failure. I don't know what else they could have said/communicated. Not to mention this is the 7th largest
by partiallypro 8y ago
Exactly, this happens even in just a normal production failure. I don't know what else they could have said/communicated. Not to mention this is the 7th largest data center in the world, resolving the problem likely took/is taking a long long time just because there are so many machines. I was lucky that the only outage effect I've suffered from is that my storage is locked, which means I can't add new file/edit code in production...but that's much better than it being down completely. My databases are geo-redundant, so that was a blessing today.
- dmarlow 8y agoWere you able to perform operations given ARM services were down? Were you using your secondary DB for read-only or did you fail-over some other way?
- distortedsignal 8y agoHow often do we do this for our customers? Honestly, if a customer wanted to know that much detail about my process, I would be quite bothered, and I suspect most people would be as well. Wait for the recap, everything will become clear then. You don't need to know everything in the moment.
- dmarlow 8y agoI'm not asking for every detail. It's horrible to wait 20 hours and counting for unknown reasons and to not have something to work towards. I only ask for more transparency is all. It's akin to waiting for surgery and the doctor saying "we're working on it". I don't want/need the details for the surgery, but tell me everything is ok, what comes next and give me some estimates to set expectations.