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I do wish OpsGenie would use Twilio or someone for SMS messaging so I don't get messages from 20 different phone numbers. Makes it very hard to set a custom al
by nasalgoat 8y ago
I do wish OpsGenie would use Twilio or someone for SMS messaging so I don't get messages from 20 different phone numbers. Makes it very hard to set a custom alert tone.
Also, iOS doesn't allow you to set a custom per-app alert sound, so I can't set one there that will wake me up when stuff is broken.
Also the UI on their app is marginal at best - multiple taps, no back tracking, etc.
- DKnoll 8y agoYou can't really blame them for the second point, that's an Apple limitation. I use OpsGenie on Android and I have a specific sound set for the new alert notification. It will also audibly alert me at max volume regardless of my ringer volume or DND setting. I do agree about the multiple source numbers of SMS alerts but they're hardly the only person who does this. Can't say I have had many issues with their UI. It's fairly straightforward. The only annoyance for me is ack'ing or closing a number of alerts at once and getting a bit of lag.