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Verizon is often acting like an evil megacorp, but in this case I'd say it's all your wife fault. The roaming rates are in the contract. Canadian telecoms may b

by borisk 16y ago

Verizon is often acting like an evil megacorp, but in this case I'd say it's all your wife fault. The roaming rates are in the contract. Canadian telecoms may be charging Verizon a lot to use their networks.

TheAmazingIdiot 16y ago
When the said contract is over 25 pages long with legalese as the only language how can you expect anyone to know what they're saying? And cell companies know that if they make these terms unintelligible, they make more money.
- borisk 16y ago
  How? With a little bit of effort. Spend 5 min. reading online reviews of the service before singing. Check the roaming rates before going to Canada, it takes 1 min. to find and read http://b2b.vzw.com/international/naroaming.htm http://b2b.vzw.com/international/naroaming.htm
  - TheAmazingIdiot 16y ago
    The EU has a 65$ cap past your standard bill. So you don't get bill shock over there. Instead, you get a message that states you are this close or exceeded the "loan". Here phone companies literally give someone unlimited credit to hang themselves. Add that to 45 day period before you know about the bill. Yeah, its stacked against you.
DougWebb 16y ago
The roaming rates were not in the contract or anything else she was shown or told at the verizon store when she bought the device. And, she bought it specifically for use in Canada when she's visiting her family, so she did ask if it would work there. I eventually found the rates buried on the verizon website several clicks deep through greyed out deemphasized links in the mifi data plan options. They're not available anywhere in her account information. They're also displayed in a hard-to-read run-on sentence style that mixes all countries together, not an easy to understand table. Verizon is clearly trying to hide this information in order to trick users into huge charges.
- borisk 16y ago
  So she was expecting Verizon to take care of her interests. She bought the device for use in Canada and didn't even ask for the price. http://www.google.com/search?q=verizon+data+roaming+canada+rates http://www.google.com/search?q=verizon+data+roaming+canada+r...

by borisk 16y ago

TheAmazingIdiot 16y ago

When the said contract is over 25 pages long with legalese as the only language how can you expect anyone to know what they're saying? And cell companies know that if they make these terms unintelligible, they make more money.

borisk 16y ago
How? With a little bit of effort. Spend 5 min. reading online reviews of the service before singing. Check the roaming rates before going to Canada, it takes 1 min. to find and read http://b2b.vzw.com/international/naroaming.htm http://b2b.vzw.com/international/naroaming.htm
- TheAmazingIdiot 16y ago
  The EU has a 65$ cap past your standard bill. So you don't get bill shock over there. Instead, you get a message that states you are this close or exceeded the "loan". Here phone companies literally give someone unlimited credit to hang themselves. Add that to 45 day period before you know about the bill. Yeah, its stacked against you.

DougWebb 16y ago

The roaming rates were not in the contract or anything else she was shown or told at the verizon store when she bought the device. And, she bought it specifically for use in Canada when she's visiting her family, so she did ask if it would work there. I eventually found the rates buried on the verizon website several clicks deep through greyed out deemphasized links in the mifi data plan options. They're not available anywhere in her account information. They're also displayed in a hard-to-read run-on sentence style that mixes all countries together, not an easy to understand table. Verizon is clearly trying to hide this information in order to trick users into huge charges.

borisk 16y ago
So she was expecting Verizon to take care of her interests. She bought the device for use in Canada and didn't even ask for the price. http://www.google.com/search?q=verizon+data+roaming+canada+rates http://www.google.com/search?q=verizon+data+roaming+canada+r...