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My email to Scotia Bank ---------------------- To Whom It May Concern, Today I called Scotia Bank Security Centre using the phone number that their website h
by dustfinger 8y ago
My email to Scotia Bank
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To Whom It May Concern,
Today I called Scotia Bank Security Centre using the phone number that their website has published at https://www.scotiabank.com/ca/en/about/contact-us/security.html https://www.scotiabank.com/ca/en/about/contact-us/security.h.... Here is the number that I called:
+1-800-472-6842
While this number does seem to connect me with the automated phone dispatch service for the Scotia Bank Security Centre the caller ID that I see on my phone is surprising. The caller ID is resolving to 7-Eleven. Please correct this. It is confusing. It honestly makes me loose trust in the Scotia Bank Security Centre. If I were to receive a phone call from this number and saw that the caller ID was 7-Eleven I would believe it to be fraudulent.
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Scotia Bank's reply to my email
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Good afternoon,
Thank you for bringing this to our attention. We appreciate your feedback and will certainly escalate to the relevant team to determine a solution.
Regards
Customer Care
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