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I think every company cares about its customer loyalty, and damaging the trust in your brand might leave you with the customers who use you only because you are

by krn 8y ago

I think every company cares about its customer loyalty, and damaging the trust in your brand might leave you with the customers who use you only because you are the cheapest. This would quickly make your brand worthless.

Rainymood 8y ago
In my honest opinion, customer loyalty is a thing of the past. I am in no way loyal to Google, Facebook, Amazon, or Apple. However, they continue to make the best products, hence I do business with them.