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Which is why I switched to Monzo. Their tech is so much better and is constantly being improved. No reason not to switch really (unless you really, really need

Which is why I switched to Monzo. Their tech is so much better and is constantly being improved. No reason not to switch really (unless you really, really need to deposit cash)

hssys 8y ago
I've got a Monzo account, which I'm a big fan of. However, Monzo have definitely had more outages and planned maintenance than the other online banking service I use, which is provided by a different UK bank. I'd consider that a reason not to make the jump.
- Sholmesy 8y ago
  This was true before they launched their own payment processing. They often had outages in late 2017 and earlier due to 3rd party reliability. I haven't had an outage since the current accounts have been released. No affiliation; just a user since Beta.
  - davb 8y ago
    I've been a user since the beta too, and while they do have less outages than when they used a third party payment platform, they certainly still have more outages than my other UK bank.
  - easytiger 8y ago
    I assume you don't count planned outages also?
- andrey-p 8y ago
  Is that after they left beta? I noticed quite a few outages, but that was while they still had the big beta disclaimer on things. I've not had any trouble since.
- kennydude 8y ago
  Other banks and stuff have outages. Monzo just bothers to tell you about issues. Also the longest outage I remember was when the third party card processor's server broke and it took them a few days to rebuilt it (which is pretty unnaceptable in this day and age)
easytiger 8y ago
Revolut and Monzo have way more outages but are small enough to not draw the ire of regulators. You are living in a fantasy land if you think they operate with less risk than a major bank
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- aembleton 8y ago
  When did Monzo last have an outage? I get them with Curve and Starling, but they use GPS for their payment processing. Monzo have built their own from the ground up.
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Which is why I switched to Monzo. Their tech is so much better and is constantly being improved. No reason not to switch really (unless you really, really need to deposit cash)

hssys 8y ago

I've got a Monzo account, which I'm a big fan of. However, Monzo have definitely had more outages and planned maintenance than the other online banking service I use, which is provided by a different UK bank. I'd consider that a reason not to make the jump.

Sholmesy 8y ago
This was true before they launched their own payment processing. They often had outages in late 2017 and earlier due to 3rd party reliability. I haven't had an outage since the current accounts have been released. No affiliation; just a user since Beta.
- davb 8y ago
  I've been a user since the beta too, and while they do have less outages than when they used a third party payment platform, they certainly still have more outages than my other UK bank.
- easytiger 8y ago
  I assume you don't count planned outages also?
andrey-p 8y ago
Is that after they left beta? I noticed quite a few outages, but that was while they still had the big beta disclaimer on things. I've not had any trouble since.
kennydude 8y ago
Other banks and stuff have outages. Monzo just bothers to tell you about issues. Also the longest outage I remember was when the third party card processor's server broke and it took them a few days to rebuilt it (which is pretty unnaceptable in this day and age)

easytiger 8y ago

Revolut and Monzo have way more outages but are small enough to not draw the ire of regulators. You are living in a fantasy land if you think they operate with less risk than a major bank

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aembleton 8y ago
When did Monzo last have an outage? I get them with Curve and Starling, but they use GPS for their payment processing. Monzo have built their own from the ground up.
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