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Ah that sounds like such a frustrating experience. It may be selection bias since I'm on HN a lot, but this sounds like a common situation. If you were a devel
by mooman219 8y ago
Ah that sounds like such a frustrating experience. It may be selection bias since I'm on HN a lot, but this sounds like a common situation.
If you were a developer at YouTube, what do you think could be done to fix this? Personally, I think a starter is only suspending a user from the specific service they "violated" the TOS on instead of their who freaking account. I don't know how content-id works, but preventing double jeopardy for a flag sounds like a good starting point. Obviously getting human support is a train-wreck and it goes without saying that needs to be fixed.
- gammatrigono 8y agoThis isn't a developer level design decision. This is executive level.
- hegz 8y agoGoogle randomly locking out users seems to be pretty common. I have had them randomly lock me out of google docs files for "ToS violations" only to have the file unlock a few days later. Ever since that happened I stopped using google services to store my stuff.