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That's real customer support: CEO's direct cell phone.
- byoung2 16y agoIf it's a small startup, the CEO will most likely be the one answering the phone anyway. If it's a larger startup, the most the CEO will do is transfer you to someone who can actually do something to help you. The most likely scenario is that it's a marketing ploy, and that all customers curious enough to call to ask the rate of the platinum package will be talked into one of the lower plans.