5 ms·
Don't hate the player, hate the game. It's how the entire economic model is setup. For a publicly traded company, stock price matters above all else. Stock goes
by PopsiclePete 8y ago
Don't hate the player, hate the game. It's how the entire economic model is setup. For a publicly traded company, stock price matters above all else. Stock goes down, people lose their jobs. PR departments' job consists of damage control and limiting the impact of bad news on the stock. I'm not aware of any company that would've done something different.
People actually admitting fault/guilt, publicly, means that heads are getting chopped off.
If you want to see companies' behavior change, we have to change our entire model on what "economic performance" means, and whether it's even something worth pursuing above all else.
- MaxBarraclough 8y agoI don't think that's really it. Some misbehaviours result in PR disasters, but for whatever reason, no-one ever calls-out a company specifically for putting PR over customers' interests.