Right, and this is why all big corporations fail? /s Work is less than relevant, what matters is that your actual customer is happy and you're finding new lead

Right, and this is why all big corporations fail? /s Work is less than relevant, what matters is that your actual customer is happy and you're finding new leads. That you can be flexible is typically a part of it. That you never sacrifice your customer's satisfaction for your convenience. Being focused may or may not be a component. (BigCo have a problem that their actual customers are often the shareholders.)