This is a good point - sites like notalwaysright.com have what are to this British person's eyes utterly jaw-dropping accounts of US businesses bending over bac

This is a good point - sites like notalwaysright.com have what are to this British person's eyes utterly jaw-dropping accounts of US businesses bending over backwards to accommodate idiotic, rude or blatantly dishonest customers, who would basically be told to bugger off if they tried their histrionics here.