I will admit that I did not do any research beyond reading the article, but have you thought about how you will tackle the problem of the customer not test-driv

I will admit that I did not do any research beyond reading the article, but have you thought about how you will tackle the problem of the customer not test-driving the vehicle before purchase? The article makes me think the entire streamlined process can result in a signed contract in a relatively short period of time, without the customer ever seeing the vehicle that s/he had already into a legally binding agreement for. This could obviously result in all kinds of problems. Perhaps the article has simply left out a few steps...?