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Was signing up and realized I have a question on the very last page (choose a plan). Now every time I try going to the FAQ, it redirects me back to the sign up
by ajju 16y ago
Was signing up and realized I have a question on the very last page (choose a plan). Now every time I try going to the FAQ, it redirects me back to the sign up page. It's very irritating.
FWIW my question is: Can I switch from "need financing" to "don't need financing" after signing up? It seems like I can't even go to the previous page and switch it while I am signing up.
If not, can you add an option there which lets me get pricing for both options, because whether or not I get a loan depends on what rates they offer me.
- myoung8 16y agoYes, you can switch preferences once you finish signing up. The "stuck-in-the-signup-loop" thing is also something we're working on. It's a balance between increasing conversions and pissing some people off. We're probably going to switch to a version where you aren't stuck, though, but today we just went with the MVP :)
- ajju 16y agoFair enough, but IMHO not letting me access the FAQ (which I can access by logging out anyway) won't help you increase conversions. Having a back button to go to the preferences also wouldn't hurt, but that can be debated. At the very least, stating prominently on the sign up page that users will be able to switch preferences after signing up seems like a no brainer. I respect the idea of shipping the MVP though, and Carwoo looks like a very useful service!