I wish it were that easy. But unfortunately, if the bosses aren't already asking these questions, they probably can't be consulted into it. They might bring a

I wish it were that easy. But unfortunately, if the bosses aren't already asking these questions, they probably can't be consulted into it. They might bring a consultant in, and nod away at his analysis. They may write some memos, talk about it in the manager meetings. But that's it. Nothing changes. Management defines culture. Culture is a function of personality. Personality rarely changes. That is why leadership matters so much. That is why we have seen companies stuck in a rut for years, but then radically transformed when a new CEO is brought in. Or vice versa, companies that are doing well, and then tank under new leadership. But hey, if you can talk them into flying a middle-market CIO in to give them a come-to-jesus speech, I'll be happy to take the money.