What they do is make it resilient to multi-hour fixes, while still keeping the light issues that look like emergencies but can be fixed by running a bat file to

What they do is make it resilient to multi-hour fixes, while still keeping the light issues that look like emergencies but can be fixed by running a bat file to still go through, minimizing the work they have to do personally while still making them look like a hero. Of course this will fall apart once their manager catches on but in some monolithic organizations that could take years