That’s an extremely freaky and unsettling design choice, to include such a feature in a system involving customer relations and client service. It seems like t

That’s an extremely freaky and unsettling design choice, to include such a feature in a system involving customer relations and client service. It seems like the kind of idea you’d throw in, if you absolutely did not care about any amount of success. Something like that is bound to blow up sooner or later, and destroy confidence in professionalism. It goes against an almost universal idea, cutting across all cultures, that customers shouldn’t be judged if you expect to do business with them.