They briefly mention that in the article - Amazon might be the household name in e-commerce, but they're kinda small fry as far logistics and fulfillment indust

They briefly mention that in the article - Amazon might be the household name in e-commerce, but they're kinda small fry as far logistics and fulfillment industry goes, and apparently a higher-paying one at that: "That Amazon positions its own offerings as highly competitive can, perhaps, be seen as something of an indictment of larger issues with warehouse fulfillment. While the company is an easy target, it’s certainly not alone."