4 ms·
> But imagine a different setting. A situation in which everyone is safe to take risks, voice their opinions, and ask judgment-free questions. A culture where m
by crispyambulance 8y ago
> But imagine a different setting. A situation in which everyone is safe to take risks, voice their opinions, and ask judgment-free questions. A culture where managers provide air cover and create safe zones so employees can let down their guard. That's psychological safety.
That's all really nice, but it does conflict with #1 and #2. Being able to "take risks" means that sometimes there's failure and consequences that lead to projects NOT getting done on time, NOT meeting expectations.
Also, there's a fine line between having members with "well-defined roles" and silo-ed divisions where people literally don't talk other teams unless there's a "hand-off" (yep, people still use that word). On the other hand, to have a really good team, you need folks that will actually listen to outsiders who might not be formally or organizationally qualified. You need people that will jump in and do stuff even when it's "not their job".
I am all in favor of the intent of these rules, but applying them takes a level of nuance that the vast majority of organizations simply can't pull off. That's OK.