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Yes, and it's a problem that affects tech as well: KPI When you award promotions based on, say, the total number or total percentage of successful convictions,
by TAForObvReasons 8y ago
Yes, and it's a problem that affects tech as well: KPI
When you award promotions based on, say, the total number or total percentage of successful convictions, then the whole culture starts to optimize for that. Given the sheer number of cases that could be pursued, naturally the easiest-to-win cases will be selected, and more often than not those are small potatoes.