How about looking at the facts that she presented. Her articles might be negative because that is what the facts indicate. I trust her article because she focu

How about looking at the facts that she presented. Her articles might be negative because that is what the facts indicate. I trust her article because she focused on the facts: * delivery address information wrong * heavy boxes * No ability to contact recipient for delivery * unreliable app for scanning packages * etc. "Balance" is bs if balance comes at the cost of accuracy.