4 ms·

Seems like a great idea if you can keep it to a very low monthly price with excellent reliability and usability. I might consider changing the name... Just doe

Seems like a great idea if you can keep it to a very low monthly price with excellent reliability and usability. I might consider changing the name... Just doesn't feel right. I would initially think to remove "HTML Snippet" from your page, just because the people that are likely outsourcing their problem reporting to you may be confused by that. I would also look at how Google sells the simplicity of adsense to users to get them understand they are putting Google's code into their website (or some alternatives to "HTML Snippet" I would also probably never offer a one time payment for this service. After your first month's fixed costs the early "one time fee" adopters are riding it out until the end for free.

akirk 16y ago
Actually I finally chose the name because the HTML fallback URL ends up being http://reportaproblem.at/yourservice http://reportaproblem.at/yourservice Could you elaborate on what you mean by removing the HTML snippet from my page? The problem ends up being reported to the e-mail address you enter when signing up. reportaproblem is just the delivery mechanism of feedback. Thanks for your thoughts!
- SHOwnsYou 16y ago
  I'm saying that people that understand what an "HTML Snippet" is and how to implement it are likely not your target market.
  - akirk 16y ago
    Well that's the question. I personally find it very appealing to just quickly add a link to a page and then have the benefit of getting problem reports, rather than having to implement that popover myself.
    - hariis 16y ago
      I think the commenter is referring to the terminology "HTML snippet" not the concept of it.
      - SHOwnsYou 16y ago
        Yes exactly. I'm sorry I was not more clear. The phrase "HTML Snippet" may turn some people away if they don't immediately understand it, and those that do understand it will often not be your target market.
        andreasklinger 16y ago
        as a suggestion: i think its save to use the term plugin or widget nowdays?
- roblund 16y ago
  I like the name. You might want to also grab the .com or .co if you can just to make it easier for people to find you.

akirk 16y ago

Actually I finally chose the name because the HTML fallback URL ends up being http://reportaproblem.at/yourservice http://reportaproblem.at/yourservice Could you elaborate on what you mean by removing the HTML snippet from my page? The problem ends up being reported to the e-mail address you enter when signing up. reportaproblem is just the delivery mechanism of feedback. Thanks for your thoughts!

SHOwnsYou 16y ago
I'm saying that people that understand what an "HTML Snippet" is and how to implement it are likely not your target market.
- akirk 16y ago
  Well that's the question. I personally find it very appealing to just quickly add a link to a page and then have the benefit of getting problem reports, rather than having to implement that popover myself.
  - hariis 16y ago
    I think the commenter is referring to the terminology "HTML snippet" not the concept of it.
    - SHOwnsYou 16y ago
      Yes exactly. I'm sorry I was not more clear. The phrase "HTML Snippet" may turn some people away if they don't immediately understand it, and those that do understand it will often not be your target market.
      - andreasklinger 16y ago
        as a suggestion: i think its save to use the term plugin or widget nowdays?
roblund 16y ago
I like the name. You might want to also grab the .com or .co if you can just to make it easier for people to find you.