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I am sure many people will critized the fact that you have to place it by hand to each area and that its farely simple. To be honest thats what i like about it
by andreasklinger 16y ago
I am sure many people will critized the fact that you have to place it by hand to each area and that its farely simple.
To be honest thats what i like about it. I like the simplicity.
Getsatisfaction and co completely miss the point and scare users off. It makes no sense to have a badge on the side. We use it in several projects. Its more a survey less a bug report channel. And the overhead of registering first keeps people out.
The benefit of the product is in two directions. First Users have a way to communicate. Second Users see that somebody would care if a problem arises.
I can imagine this product within smaller blogs/webshops and other smaller to middle-sized products.
The only problem i would see is that these pages then to be rather poorly implemented and it could easily happen that those errors break the plugin. But the user would have the same problem with all other implementations.
- akirk 16y agoThank you! The JavaScript part of the link is only launched when the user clicks on it, so a bad JavaScript page shouldn't interfere with that. And even then there's an HTML fallback.