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I have a startup which builds a web-based enterprise product. A year ago we launched a companion app that provides a fraction of the functionality of the deskto

I have a startup which builds a web-based enterprise product. A year ago we launched a companion app that provides a fraction of the functionality of the desktop application, just enough to help our customers extract the key information they need when they're on the road. All of a sudden a few days Apple decides we have to implement in-app payments. I explained them that this is an enterprise product for an arcane industry and that our customers require quotations/invoices raised to their procurement department and would not pay several hundred to several thousand dollars through the app. They insist we have to implement in-app payments despite not helping our customers nor our business. We don't have automated billing at all, not even on our desktop product. The requested change means months of development for no value (at this point). No way to appeal. We can currently not update our app and if we don't implement in-app payments in an unspecified time our current version will be pulled too. Thanks, Apple.

ezekg 8y ago
Do you have any mentions of registering/purchasing in-app? I'd remove those, including any links leading to your website, and only show a login screen. I bet they'd let that pass. I think their main goal is making sure the possibility of registrations/purchases outside of IAP is near-zero.
aardshark 8y ago
Can you elaborate on this, because this is what I understand (from the point of view of someone who knows nothing about Apple's review process): You can't provide your app at no cost on the App Store. You can't provide your app for a cost on the App Store, if you don't include in-app payments. Or is it the case that you want to allow your customers to make nominal purchases through the app, and Apple say these must be processed through in-app payments?
- happywage 8y ago
  >>>>>is it the case that you want to allow your customers to make nominal purchases through the app, and Apple say these must be processed through in-app payments? Yes!! Customers will not be bypassing the app store, they're bypassing the in-app payment infrastructure. But Apple want to allow only in-app payments.

ezekg 8y ago

Do you have any mentions of registering/purchasing in-app? I'd remove those, including any links leading to your website, and only show a login screen. I bet they'd let that pass. I think their main goal is making sure the possibility of registrations/purchases outside of IAP is near-zero.

aardshark 8y ago

Can you elaborate on this, because this is what I understand (from the point of view of someone who knows nothing about Apple's review process): You can't provide your app at no cost on the App Store. You can't provide your app for a cost on the App Store, if you don't include in-app payments. Or is it the case that you want to allow your customers to make nominal purchases through the app, and Apple say these must be processed through in-app payments?

happywage 8y ago
>>>>>is it the case that you want to allow your customers to make nominal purchases through the app, and Apple say these must be processed through in-app payments? Yes!! Customers will not be bypassing the app store, they're bypassing the in-app payment infrastructure. But Apple want to allow only in-app payments.