This is a really insightful article. However, I feel like point 2 somewhat contradicts point 1. I.e. In my opinion, being product-driven often forces you to inn

This is a really insightful article. However, I feel like point 2 somewhat contradicts point 1. I.e. In my opinion, being product-driven often forces you to innovate in some way. I guess there is a balance to be struck here and in the end it comes down to feedback-loops from customers directly rather than pondering over what they may want to use.