Didn’t read the article, but just noting my impression based on the title (which is currently “Nobody Trusts Facebook, Twitter is a Hot Mess, What is Snapchat D

Didn’t read the article, but just noting my impression based on the title (which is currently “Nobody Trusts Facebook, Twitter is a Hot Mess, What is Snapchat Doing?”)... maybe social media is in a “trough of disillusionment” akin to Gartner’s Hype Cycle? I’m suggesting this based on my interpretation that there seems to be a pervasive dissatisfaction and mistrust of social media in general.