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So we move towards a 5 star system, where anything other than 5 is considered a failure. Last time i looked lyft wanted their drivers to have a 4.8, and I've h
by ergothus 8y ago
So we move towards a 5 star system, where anything other than 5 is considered a failure. Last time i looked lyft wanted their drivers to have a 4.8, and I've heard similar expectations from waitstaff and customer service call centers.
That's ridiculous, and only helps inflation to be normalized. For me, I've found it means it is hard to give credit for truly exceptional service. When I have to give 5s to those that just do the job like I wanted, I have few options to highlight when someone truly goes above and beyond.