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Yeah, the way Uber ratings work it seems like there are only two ratings: "I had an acceptable experience" or "This person should lose their job".
by imgabe 8y ago
Yeah, the way Uber ratings work it seems like there are only two ratings: "I had an acceptable experience" or "This person should lose their job".
- rashomon 8y agoIt's the same for restaurants in low-volume areas. That under-4-star death knell is a killer for sales. On the other hand, I love perusing those 3-star restaurants as I find so many hidden gems covered in the tears of LLC owners and bored hostesses. If I were a lesser man, I totally am, I would write a book concerning that social theory called the Star Divide.
- knightofmars 8y agoI'd read that book.
- pferde 8y agoHopefully it would be better than the related Black Mirror episode (Nosedive), which started with an interesting premise, but handled it in a very crass and immature way, more reminiscent of stupid Hollywood teen comedies (e.g. American Pie).
- fjsolwmv 8y agoWhat else matters when choosing a car hire?
- imgabe 8y agoI'm not opposed to it being a pass/fail rating, but that should be made explicit. It's perfectly reasonable for a user to think that a 3/5 star rating means "I had a perfectly fine experience, no problems, nothing exceptional" when in reality if a driver gets too many 3 star ratings they are booted from the service.
- logfromblammo 8y agoI want to value 5-star ratings like this: 1 star = -3, 2 star = -1, 3 star = 0, 4 star = +1, 5 star = +3. Works the same for restaurant tipping: $0.02 = you should be fired and this place should be closed, 0% = you suck and I won't ever come back, 10% = you blew it this time, 15% = median performance, 20% = you did better than most, 20% and yes we will also order booze and/or desserts = you're at least 98th percentile. I dislike systems that end up being like this: 1 star = -8, 2 star = -4, 3 star = -2, 4 star = -1, 5 star = 0. I need to be able to express when things are good as well as when things are bad. When everyone and everything has a 4.5-star average rating, there's no way to tell when anything stands out as being better than similar things. You can only see when things are significantly worse.