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The last time I went through the lines at SFO there was roughly speaking a queue for the machines, and then after that lines for the booths & officers. If one
by rogerbinns 8y ago
The last time I went through the lines at SFO there was roughly speaking a queue for the machines, and then after that lines for the booths & officers. If one person took 10 minutes on a machine, it wouldn't matter since the machine queue still flowed as did the booth queue. Have they reorganised it again?
- thaumasiotes 8y agoWhen I entered on the 12th, ten days ago, there were no freestanding fingerprinting machines. (Actually, there was one, but it wasn't in use.) Instead, the immigration booth itself took your fingerprints using a much smaller machine. This is, obviously, a logistical disaster, and I'm stupefied that they were using a better system and threw it out.
- rogerbinns 8y agoThanks for the clarification. My experience has been that every time I use the machines, they then retake the fingerprints and retina at the officer anyway. (This is possibly because I'm a green card holder.) They also seem to have a wide range in staffing levels, and adjust what is "open" based on that. You are right about the efficiency. Quite simply none of the people involved at that level have any incentive to improve it. It won't improve their pay and promotions, and the less efficient the bigger an empire can be built by managers.